Refund & Returns

At Fabbinventora, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, we are here to help. Please read the following policy carefully to understand your rights and how we handle refunds.

1. Returns Eligibility

You may request a refund or exchange within 14 days of receiving your item. To be eligible, items must meet all of the following conditions:

  • The product must be unused and in the same condition that you received it

  • The item must be in its original packaging with all tags and accessories included

  • Proof of purchase (order number/receipt) must be provided

2. Non-Returnable Items

Some items are exempt from returns and refunds, including:

  • Personalized, customized, or made-to-order products

  • Items that are damaged due to misuse, mishandling, or normal wear and tear

  • Free gifts or promotional items

3. How to Request a Refund or Exchange

To initiate a refund or exchange, contact us at:
marketing@fabbinventora.com
Include the following details in your message:

  • Your order number

  • Photos of the product (if damaged or defective)

  • Reason for the return

Once your request is received, our team will review it and respond within 2–3 business days with further instructions.

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or the return is a result of our error. We recommend choosing a trackable shipping service or purchasing shipping insurance for returns, as we are not responsible for items lost in transit.

5. Refund Processing

Once your return is received and inspected:

  • A refund will be issued to your original payment method

  • Refunds typically take 5–7 business days to appear on your account, depending on your bank or payment provider

6. Partial Refunds

Partial refunds may be granted if:

  • The item is not in its original condition

  • The item is damaged or missing parts for reasons not due to our error

7. Replacement or Exchange

If you prefer an exchange for the same item or a different color/style, let us know when you submit your request. Exchanges are subject to product availability.

8. Late or Missing Refunds

If you haven’t received your refund after the expected timeframe:

  • Check your bank or credit card account again

  • Contact your payment provider as processing times may vary

  • If you still have not received your refund, please contact us at marketing@fabbinventora.com

9. Contact Information

For questions about returns, refunds, or exchanges, please email us at:
marketing@fabbinventora.com
We aim to respond within 24–48 hours on business days.